Frequently Asked Questions

Freeze-dried treats are beneficial for pets because they retain most of their natural nutrients, flavors, and textures through the gentle freeze-drying process. This method removes moisture without using high heat, preserving the quality of raw ingredients. Our treats are free from additives and preservatives, making them ahealthy,natural option. They are lightweight, easy to store, and have along shelf life.

Our freeze-drying process involves treatment at temperatures as low as -40°C, followed by irradiation sterilization.

For example, quail eggs are thoroughly cooked, then the yolks are separated from the whites.

The yolks are refrigerated at 0–4°C to maintain freshness before undergoing freeze-drying. During the freeze-drying process, moisture is removed while nutrients and flavor are preserved. Finally, the freeze-dried yolks are stored in airtight, moisture-proof containers for long-term use. This method ensures safety, extended shelf life, and nutrient retention.  

Our product is sourced around the world and manufactured in China. They comes with complete health certificates. All production facilities comply with import quarantine certifications, including those from the UK (UKAS) and the U.S. (FDA and SGS), among others.

All products exported from China must have a 'Certificate of Origin' to ensure that the farming, breeding, and environmental requirements for raw materials meet international standards. Additionally, as certified imported products, every batch undergoes microbiological testing and can only be imported after meeting the required standards.

Freeze-dried pet treats are suitable for a wide variety of animals, including dogs,cats, and small animals such as hamsters, and guinea pigs, depending on the ingredients. These treats are not intended for human or ruminant consumption. Suitable for pets over 3 months of age.